From showroom to service bay — voice AI for India's auto industry
OEMs, dealerships, and fleet operators use Verbalyze for service reminders, test drive booking, roadside assistance, insurance renewals, and loyalty engagement — in every customer's language, at scale, 24×7.
Every auto customer touchpoint, automated
Service Appointment Reminders
Automated outbound calls to vehicle owners for scheduled maintenance, oil change, periodic service, and warranty expiry reminders. Captures preferred service slot and updates DMS (Dealer Management System) automatically.
- Periodic service due reminders
- Warranty expiry notifications
- AMC renewal prompts
- Post-service satisfaction calls
- Service completion & delivery notifications
Test Drive Scheduling
Inbound and outbound voice AI for test drive booking. AI agents explain variant features, check demo vehicle availability at nearest dealership, confirm preferred date/time, and send confirmation. Reduces human coordinator dependency.
- Inbound test drive request handling
- Outbound lead follow-up for booked queries
- Variant feature explanation
- Nearest dealership slot check
- Confirmation and reminder calls
Roadside Assistance & Emergency Response
24×7 multilingual AI-powered roadside assistance intake — flat tyre, breakdown, accident, fuel depletion. Collects GPS location via voice, dispatches nearest RSA team, and provides ETA updates. Available in 30+ Indian languages.
- Breakdown triage and intake
- GPS location capture via voice
- Nearest RSA team dispatch
- ETA updates and follow-up calls
- Accident report initiation
Sales Lead Follow-Up
AI voice agents follow up on all digital and walk-in leads within minutes — explaining features, finance options, and offers. Qualify intent, capture preferred contact time, and book counsellor call. 3× higher conversion on rapid follow-up leads.
- Instant lead acknowledgement calls
- Variant and colour preference capture
- Finance and EMI option explanation
- Exchange vehicle enquiry handling
- Sales counsellor appointment scheduling
Vehicle Renewal & Insurance
Automated renewal calls for vehicle insurance, registration (RC renewal), and fitness certificates. Cross-sell vehicle protection plans, extended warranty, and accessories. Integrates with insurer APIs for instant quote generation.
- Vehicle insurance renewal reminders
- RC renewal and fitness certificate alerts
- Extended warranty offers
- Vehicle protection plan cross-sell
- Accident claim follow-up calls
Post-Purchase Follow-Up & Loyalty
Welcome calls, first service reminders, anniversary greetings, and loyalty programme enrolment — all automated and personalised in the customer's language. Builds long-term customer relationships without manual effort.
- Delivery day welcome calls
- First free service reminders
- Vehicle anniversary engagement
- Loyalty programme enrolment
- Referral programme activation
Connects to your dealership & OEM systems
Frequently Asked Questions
What Dealer Management Systems (DMS) do you support?
We integrate with Tata CDMS, Maruti eVA, CDK Global, DealerSocket, Inception DMS, and other proprietary OEM dealer portals out of the box.
How does the voice agent handle roadside assistance?
The AI agent answers breakdown calls 24/7, extracts key symptoms and vehicle model details, captures GPS location via automated voice coordinate extraction, and alerts your RSA dispatch system.
Can we schedule service slots in real-time?
Yes. The voice agent queries your DMS for live workshop service slots during the call, proposes available timings to the customer, and creates the booking instantly.
Start with service reminders — see ROI in week one
Pilot with your service department. Deploy in 2 weeks. No DMS change required.
Request an Auto Pilot