Voice AI for India's healthcare system — in every patient's language
From rural PHCs to corporate hospital chains — AI voice for OPD booking, medication reminders, doctor dictation, and patient follow-up. In Hindi, Tamil, Telugu, and 27 more Indian languages. HIPAA-aligned and NABH-compatible.
End-to-end patient communication, automated
OPD Appointment Booking & Management
Patients book, confirm, reschedule, and cancel doctor appointments via voice — in their own language. Integrates with hospital HIS/HMS. Smart slot allocation based on doctor availability, urgency triage, and patient preference.
- Inbound booking across all specialties
- Auto-confirmation and reminder calls
- Waitlist management and cancellation fills
- Multi-hospital and multi-city booking
- Specialist referral booking
Medication Adherence & Reminders
Automated daily or weekly medication reminder calls in the patient's native language. Chronic disease management programs for diabetes, hypertension, and cardiac patients. Adherence tracking fed back to care teams. Adherence analytics per patient: call answer rate, confirmed adherence %, reported side effects, and missed dose streaks — aggregated into a care team dashboard with intervention triggers.
- Daily medication reminder calls
- Side effect check-in calls
- Refill reminder and pharmacy linkage
- Caregiver notification on missed doses
- Adherence reporting for care teams
Post-Discharge Follow-Up
Automated post-discharge calls to check patient recovery, monitor symptoms, confirm follow-up appointments, and alert care teams to warning signs. Reduces readmission rates and improves patient satisfaction scores. Each follow-up call generates a structured symptom severity record: patient-reported vitals, warning flag classification, follow-up appointment status, and care team escalation trigger — feeding readmission risk scoring.
- 24/48/72 hour post-discharge calls
- Symptom severity triage
- Follow-up appointment confirmation
- Care team escalation triggers
- Discharge instruction comprehension check
Doctor Dictation & Clinical Documentation
Real-time clinical-vocabulary ASR for doctor notes, OPD prescriptions, and discharge summaries. ICD-10 and SNOMED code recognition. Integrates with EMR systems to auto-populate structured clinical fields. ASR output includes structured clinical entity extraction: diagnoses, drug names, dosage instructions, ICD-10 codes, and procedure codes — as typed JSON fields, not raw text, for direct EMR field population.
- Real-time dictation to EMR
- OPD prescription generation
- Discharge summary dictation
- Radiology and pathology report dictation
- Surgical note documentation
Patient Intake & Triage
Automated inbound voice intake for emergency and OPD triage. Collect symptoms, vital history, and urgency indicators before the patient reaches the doctor — in any Indian language. Smart routing to the right department.
- Inbound symptom collection
- Urgency scoring and triage routing
- Insurance eligibility verification
- Patient history capture
- Emergency escalation triggers
Preventive Care & Vaccination Campaigns
Population-scale outbound calls for vaccination drives, health screening reminders, and preventive care campaigns. Handles 100,000+ calls per day for national immunisation programs, cancer screening, and wellness checkups.
- Vaccination due reminders
- Screening appointment scheduling
- Wellness programme enrolment
- Chronic disease risk assessment
- AYUSHMAN BHARAT integration
Healthcare regulatory framework
Connects to your HMS & EMR
Frequently Asked Questions
Is the Healthcare voice agent HIPAA compliant?
Yes. All voice calls, transcripts, and patient details are handled in compliance with HIPAA-aligned policies (encrypted at rest/in transit, role-based access control, and absolute logs). Data is kept within Indian boundaries to satisfy local compliance.
Which EMR and HIS platforms do you integrate with?
We support integrations with major HIS/HMS solutions like Practo, Enoah HIS, Insta HMS, Medic HMS, as well as HL7/FHIR APIs for custom systems.
How does the AI handle medical terminology?
Our models are adapted for healthcare domains. They recognize Indian clinical terms, generic/brand drug names, ICD-10 medical codes, and common patient symptoms in 30+ regional languages.
Start with a 30-day pilot
Deploy OPD booking and reminder calls for one hospital in 2 weeks. Free pilot available.
Request a Healthcare Pilot